Doing Business With Us.

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It is very easy for you to do business with us. You can see some of our inventory here on this web site, through our periodic mailings, or on request. If you have special interests, we can contact you when we get in something that you may want.

There are images of most items on this site, and we can mail you color printouts of all inventory. We provide complete descriptions of anything that interests you, and will personally discuss each piece in more detail. Finally, you have return privileges on anything you order.

During the year, we send out quarterly mailers of general folk art, with descriptions and some photos. There is no charge to receive them. We supplement these with other specialized mailers such as quilts, tramp art, etc. If you would like to get on the mailing list, please let us know by phone, letter, or E-mail.

If you would like us to contact you directly when we get in something you are seeking, please take a few minutes and drop us a note with details. Many items sell this way before ever making it onto one of the lists. If you also provide photos of what you want, this will give us an even better idea. We will return them to you right away.

General information:

Here is some information on how we do business.
1. Orders are taken as received. Because these are one of a kind pieces, everything is subject to prior sale.
2. Payment can be by check or money order (in US funds only). For international purchases we prefer international money orders in US funds; but can arrange other methods such as wire transfer. With prior arrangement only, we also can accept credit cards or direct payment from your checking account through Paypal. Because we must pay an extra fee for this, we are unable to offer free or reduced shipping, or as much of a discount for multiple purchases. We do not accept credit cards directly.
3. Shipping is usually by FedEx or UPS ground, insured. We generally pay shipping charges up to 1% of the price of an item. We are experienced in packing and can also ship larger items.
4. If you would like additional photos of anything, just ask - we are happy to take them.

Returns

We always accept prompt returns on mail sales - for any reason. We realize that regardless of how much we may discuss an item; or how many photos you may look at; the final test is when it it actually in your hands. You can then hold, sense, and feel it - and it is possible that it will be not quite what you really want. So if you aren't satisfied, all you have to do is give us a call within 24 hours of when your order is delivered, and ship back anything you don't want within 48 hours (except Sunday or holidays). We will gladly refund any payment (less shipping) after it arrives to us in the same condition it was sent to you.

If you haven't done so already, we suggest you check out our inventory and see if there is something you like. There are listings of folk art, antiques, and outsider art for sale by specific categories and by general lists, or you can also search through Artisans' pages using keywords. For more details on placing an order, look over the page called ordering. Finally, if you have pieces you would like to sell, you may contact us. We are always looking for very interesting and unusual pieces of good quality with a very good "look". Reading through our lists will give you an idea of what we buy - since this is also what we sell. Form, color, surface and condition are important to us. If you have anything you think we would like, please let us know.


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Artisans: Matt Lippa or Elizabeth Schaaf
P.O. Box 256, Mentone, AL 35984 USA
(256) 634-4037   (9AM - 8PM Central Time Only please.)
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