How to order from us.

Folk art, antiques, and outsider art

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Ordering from us is easy. You can call, write, or E-mail us.

CALL: (256) 634-4037
WRITE: Artisans, P.O. Box 256, Mentone, AL 35984
E-MAIL:

When you do business with us, all orders are guaranteed returnable.

Ordering:

If you would like to order items you have seen here the best thing to do is to call us. Or we will try to work with you via e-mail if you prefer. When you call, we will discuss details of condition, color, surface, etc. - things that are hard to convey otherwise. We want you to be sure of your order and pleased with your purchase, and have found this is the best way to do it.

Payment:

We require payment before shipping. The least expensive way for you; and the payment method we prefer is either personal and business checks, or bank and postal money orders. Payment should be in US funds, made payable to Artisans. Please send it to:

Artisans
PO Box 256
Mentone, AL 35984

With prior arrangement only, we also can accept credit cards or direct payment from your checking account through Paypal. Because we must pay an extra fee for this, we are unable to offer free or reduced shipping, or as much of a discount for multiple purchases. We can also receive a check via Fed-ex or UPS Overnight, and Express Mail if you need faster shipment and don't wish to use paypal.

If you wish to pay by Paypal, we will invoice you only after discussing availability and final costs including shipping.

The invoice will be an e-mail and come from us through Paypal. It is very easy and both of us will have all the details for our records.

Thank you.

Shipping:

We try to ship your order within 24 hours (many times the same day). We usually ship by FedEx or UPS ground, unless other arrangements have been made, and generally pay shipping up to 1% of the purchase price. Because these are one of a kind pieces, everything is subject to prior sale. We take orders in the order we receive them.

We want you to end up pleased with what you get. We always accept prompt returns on mail sales - for any reason, but ONLY if you follow these procedures (which are also outlined on your receipt).

1. If you aren't satisfied, call within 24 hours of when your order is delivered.
2. Get appropriate return shipping instructions.
3. Ship back your return(s) within 48 hours of receiving instructions (except Sunday or holidays).
4. We will gladly refund any payment (less shipping) after it arrives to us in the same condition it was sent to you.

Finally, we would like to thank you for your interest.

Information on prices and availability of items on the site.
We take great care with listings and try to give you accurate descriptions and prices of all items here. We also try to remove items as they are sold. Sometimes; however, we do miss something sold, make a typo, or have a price change. We apologize for any inconvenience this may cause. Please confirm current availability and prices by email or phone. All items on this site are subject to prior sale. All prices are subject to change or correction. Prices are for individual items only. We try to give a discount for multiple purchases.